Kemetyl.co.uk - Returns Form
PLEASE READ THE FOLLOWING RETURNS PROCEDURES CAREFULLY. ALL RETURNS MUST BE ACCOMPANIED BY A FULLY COMPLETED RETURNS FORM. FOR REFUND POLICY REFER TO TERMS AND CONDITIONS.
- If you receive an item that is unsuitable for its intended purpose you must return the item within 14 days.
- The item must be in its original, undamaged packaging and unused. We are unable to offer refunds for returns of bottles or cans that have been opened.
- Please return the goods to Kemetyl Accessories (UK) Ltd c/o HW Coates Ltd, Byley, Middlewich CW10 9NT
- Please indicate on the Returns Form whether an exchange or refund is required.
- If you return any unsuitable item/s and have not adhered to the procedures set out above, it could affect your right to an exchange or refund.
- All refunds will be processed within 30 days as stated in our terms and conditions.
- If you receive incorrect goods or goods significantly misrepresented on our website you must inform Kemetyl Accessories (UK) Ltd by email at
firstname.lastname@example.org or call us on +44 (0)1344 371 048 within 14 days.
FAULTY/DAMAGED GOODS ON DELIVERY
- If you receive a defective item/s you must inform Kemetyl Accessories (UK) Ltd within 7 days by email to email@example.com or call us on +44 (0)1344 371 048. We will arrange to exchange the item/s at your earliest convenience.
These conditions do not affect your Statutory Rights as a consumer. For further information please refer to the T&Cs section of the Kemetyl.co.uk website.
PLEASE COMPLETE THE FOLLOWING FORM, PRINT IT OFF AND INCLUDE WITH YOUR RETURN / RETURNS. NO RETURNS WILL BE ACCEPTED WITHOUT THIS FORM.